Responsible gaming tools: set limits, manage deposits, take time-outs or self-exclude; Cassino Pix support in Australia.

Responsible Gaming

Responsible gaming means playing for fun while protecting your wellbeing. Cassino Pix provides practical tools to help you set limits, stay in control, and play safely. You can manage deposits, take time-outs, or self-exclude at any time. Our policy and support team focus on harm minimisation for all players in Australia.

Basic Principles of Responsible Gaming

Gambling always carries the risk of financial loss. Only gamble funds you can afford to lose. Treat betting as entertainment, not a way to make money. Keep your play balanced to protect your finances and emotional health.

Cassino Pix provides account controls so you can gamble responsibly and maintain control over your playing.

  • Set deposit, loss, and wager limits before you start.
  • Use reality checks and session reminders to track time playing.
  • Take regular breaks and set a daily or weekly schedule.
  • Keep gambling money separate from bills and savings.
  • Avoid gambling when tired, stressed, or under alcohol or drugs.
  • Review your account history to learn your patterns and adjust.
  • Use time-outs or self-exclusion if control becomes difficult.
  • Ask Support for useful tips and help applying limits.

How to Recognise Betting Addiction?

Harm from betting can build quietly. Watch for these warning signs.

  • Spending more than you can afford or past set limits.
  • Chasing losses to try to recover money.
  • Hiding gambling from family or friends.
  • Feeling anxious, irritable, or restless when not playing.
  • Neglecting work, study, or relationships.
  • Borrowing, selling items, or using credit to fund play.
  • Lying about time or money spent on betting.
  • Repeated failed attempts to cut back or stop.
  • Using gambling to escape stress, low mood, or loneliness.
  • Missing bill payments or falling into debt.

Gambling addiction is a serious condition that needs attention and professional support.

How to Deal with Betting Addiction?

Taking action early reduces harm. These steps can support change.

  • Set strict deposit, loss, and time limits; lower them if needed.
  • Turn on reality checks and session reminders.
  • Use time-outs for cooling-off periods from 24 hours to several weeks.
  • Self-exclude for a longer break when control is difficult.
  • Remove saved cards and limit access to payment methods used for gambling.
  • Create a written budget; pay essentials first.
  • Keep a play diary to track urges, triggers, and spending.
  • Block gambling sites and apps using device or network filters, or dedicated blocking software.
  • Disable marketing emails, SMS, and push notifications related to gambling.
  • Seek counselling from qualified services; involve a trusted person for support.

Cassino Pix can help apply account limits, time-outs, or self-exclusion on request.

Resources for Getting Help

Independent help is available across Australia. These services offer free, confidential support for you and your family.

If there is immediate danger, call 000.

Customer Support

If you are experiencing betting harm or addiction, you can contact Cassino Pix support for confidential assistance. Our team can help set limits and discuss options that protect your account.

  • Live Chat in your account for help with limits, time-outs, or self-exclusion.
  • Help Centre contact form to request written support.
  • In-account Responsible Gambling settings to set or lower limits, turn on reality checks, or close the account.
  • Request a review by the Responsible Gambling team through Support.
  • Ask to be removed from marketing communications.

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